Terms & Conditions

This website is operated by Silt3ch. Throughout the website, the terms “we”, “us” and “our” refer to www.silt3ch.com. 

Silt3ch offers this website, including all information, tools and services available from this website to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our website and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms, conditions, and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the website, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools, which are added to the current website, shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Certain products or services may be available exclusively online through the website/application. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. 

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

PRE-ORDER: These are items that are not available and/or are currently sold-out from our physical/online shop.
Pre-order or back-order is placing orders in advance which requires a 50% down payment from a client interested in procuring the said item/product.

Please make sure you have read and understood all the conditions written here before submitting your Orders.

AVAILABILITY OF PRODUCTS

All orders for products are subject to availability and in this regard, in the event of supply difficulties or because products are no longer in stock, we reserve the right to give you information about substitute products of an equal or higher quality and value which you can order. If you do not wish to order such substitute products, we will refund any monies that you might have paid. 

CANCELLATIONS

Cancellation of orders is not allowed once the order has been submitted and paid nor could it be exchanged for other tools/items or services being rendered. All orders made are considered as sold.

DELIVERY

Estimated Date of Arrival: Shipment is based on the shipping schedule of our selected courier. Although we could track and trace the whereabouts of our package we cannot assure you the exact date and time of its arrival here in Aruba due to several factors such as delays due to unforeseen events beyond our control (Technical problems of the shipping company, Natural Disasters, Customs clearing etc.) 

Once we receive the Pre-Ordered items you will be informed via contact number, email address or other social media platforms you have provided. You can then come pick them up or request them to be delivered to you. In the case of lost items during shipment we shall refund in full the amount that you have paid.

RISK AND TITLE

The product(s) will be at your risk from the time of delivery. Ownership of the product(s) will only pass to you when we receive full payment of all sums due in respect of the products, including delivery charges, or upon delivery whichever event occurs later in time. 

PRICE AND PAYMENT

All prices are subject to change without notice and are not guaranteed, except that prices for an order that have been accepted by Silt3ch, are not subject to change after acceptance. 

All prices include shipping charges and sales tax (if applicable). The total cost of the order is the price of the product(s) ordered plus the delivery charge and sales tax (if applicable). 

“Partial payment” is required and should be made in Cash or Bank Transfer. We do require all clients to pay the full amount stated on the invoice. A 50% advance payment of the client should be expected to be due upon order or it shall be deemed cancelled. 

For all purchases made through the Site, you acknowledge and agree that your purchase receipt will be provided electronically only; paper copies of receipts will not be provided. 

RETURN AND REFUND POLICY

We accept return of products. Customers have the right to apply for a return within 2 days after receiving the product.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and applied to your original method of payment, within a certain amount of days.